The Role of Knowledge Management and Organizational Learning in Improving Eco-Innovation Capabilities in Technology Start-up Companies in Indonesia.

Authors

  • Gusti Ayu Putu Wita Indrayani Bali Tourism Polytechnic, Indonesia, Indonesia Author
  • Ida Ayu Sri Puspa Adi Bali Tourism Polytechnic, Indonesia, Indonesia Author
  • Ni Ketut Iswarini Bali Tourism Polytechnic, Indonesia, Indonesia Author

Keywords:

Management, Organizational Learning, Eco-Innovation, Start-up Companies, Technology

Abstract

Climate change and the environment encourage companies, especially technology start-ups, to develop eco-innovation capabilities. However, limited resources in knowledge management, difficulties in building an organizational learning culture, and communication barriers are the main problems that hinder these capabilities. This research aims to explore the role of knowledge management and organizational learning in improving eco-innovation capabilities in technology start-up companies in Indonesia. The method used is qualitative with a case study approach. Data was collected through participatory observational interviews and documentation with purposive sampling on three technology start-up companies in Indonesia that have tried to implement eco-innovation. This study examined as many as 88 respondents. Data analysis is carried out thematically to identify the patterns and dynamics underlying the knowledge management and organizational learning process. The results show that effective knowledge management and an adaptive learning culture strengthen the capabilities of eco-innovation despite limited resources. Communication and coordination barriers between team members can be overcome with supportive information systems and leadership that encourages collaboration. These findings provide an understanding of best practices and challenges faced by tech start-ups in developing eco-friendly innovations. The conclusion of this study emphasizes the importance of strengthening knowledge management and learning culture to support eco-innovation. The practical implication is a recommendation for managerial strategies that can be applied by start-ups in optimizing their sustainable innovation capabilities

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Published

2025-10-31

How to Cite

The Role of Knowledge Management and Organizational Learning in Improving Eco-Innovation Capabilities in Technology Start-up Companies in Indonesia. (2025). International Journal of Multidisciplinary Research and Creative Innovation Ideas, 1(3), 109-121. https://journal.bizscript-studio.co.id/the-mir-journal/article/view/55